Returns

If the product ordered does not meet your expectations, you can return it within 30 days from the date of delivery.

The product must be returned to the online store as follows:

1. Fill in the return form available at your customer profile or print and fill in the contract withdrawal form available at: form
2. Pack the returned good – you can reuse the packaging in which they were delivered. Attach the receipt (A4 format), which will certainly facilitate and accelerate cash reimbursement process.
3. Send the product(s) at your expenses by courier to the following address:

CDRL S.A.

ul. Kwiatowa 2

Pianowo

64-000 Kościan

Cost reimbursement: the amount due will be returned to the bank account or the card used during the transaction.

Exchange

Exchanging product(s) purchased from the online shop involves the procedure of returning products purchased and placing a new order.

Delivery costs and shipment

SHIPMENT

Bei der Online-Bezahlung ist die Zahlung innerhalb von 7 Werktagen ab Aufgabe der Bestellung zu erfolgen. Der Kunde erhält einen Link zur Bezahlungder Bestellung in der E-Mail mit Bestellungsbestätigung.

Bei der Zahlung per Nachnahme erfolgt die Bezahlung bei Erhalt der Ware direkt an den Zusteller.

Deliveries are performed on business days, during working hours of courier companies.
Please provide your delivery address where you will pick your delivery + your phone number as a must.